If your old email address is no longer valid or you do not have access, you’ll need to contact Customer Support directly.
This is a security measure to help protect your account. To proceed, you’ll be asked to verify your identity and prove that the account belongs to you.
Step 1: Send an Email to Support
From the email address you want to use going forward, send a message to support@restaurant.com
Step 2: Use This Subject Line
Subject: Request to Update Account Email
Step 3: Include These Details in Your Message
To verify your identity, please include:
Why you're updating your email (e.g., "I no longer have access to my old email")
Your full name (as listed on your account).
Your old email address (currently linked to your account).
Your new email address (the one you want to use).
Proof of ownership – include at least one of the following:
Certificate numbers from past deals
Order numbers from past purchases
Restaurant.com card codes linked to your account
Step 4: Wait for Confirmation
Our support team will review your request. Once verified, your email address will be updated.
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