Please know, all restaurants listed on our platform have implicitly agreed accept the certificates we issue.
We’re sorry to hear that a restaurant was unable or unwilling to accept your Restaurant.com deal. We understand how disappointing this can be when you’re looking forward to saving on your dining experience.
If a restaurant has chosen to no longer participate in the program, sold their business or closed their doors we will remove them from our site.
However, we do take these incidents seriously. We want to understand what went wrong and ensure it doesn’t happen again. To help us investigate the issue, please email us at support@restaurant.com with the following details:
- Name of the Restaurant:
- Location of the Restaurant:
- Certificate Number:
Our team will reach out to the restaurant directly and work to resolve the matter promptly.
You are free to pursue other restaurants and offers in your area.
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